Junior Floor Supervisor

Bvlgari Hotels & Resorts; Roma; Presencial; EUR 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunities for professional growth

Online training programs

Colleague recognition programs

Staff accommodation

Uniform and internal laundry service

Descripción de la vacante

Bvlgari Hotels & Resorts in Rome seeks a housekeeping supervisor to ensure quality in rooms and public areas. You will coordinate with Front Office, Engineering, and Laundry, and assist management in daily activities while ensuring safety and professional standards.

Responsibilities include evaluating room status, updating assignments, and mentoring staff, with a focus on guest satisfaction and operational excellence.

Formación

• Education: High school diploma or GED required.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsabilidades

• Inspect guest rooms, public areas, pool, etc. after cleaning to ensure quality standards.
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing rooms.
• Assist housekeeping management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.
• Follow all company and safety policies; report maintenance problems; maintain professional appearance and protect assets.

Conocimientos

Supervisory experience

Educación

High school diploma or GED

Descripción del empleo

Additional Information

Job Number 26118461

Job Category Housekeeping & Laundry

Location Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: EUR 26.000 Annual Salary

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

What We Offer

• Opportunities for professional growth and career advancement within the Bvlgari Hotels & Resorts brand
• Access to online training programs and a structured personal development plan
• Colleague recognition programs
• Preferential rates at Marriott Hotels and our outlets (subject to terms and availability)
• Company events (e.g., birthday celebrations, staff parties, etc.)
• Staff canteen available during working hours
• Uniform and internal laundry service
• Staff accommodation (subject to availability and eligibility)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.