Global Order Manager — SAP & Logistics

KION Group; Cernusco sul Naviglio; On-site; EUR 34,000 - 50,000; Full time

Benefits offered by this job

Career Development

Compensation & Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is hiring an Order Manager to support general business operations by handling administrative tasks and ensuring accurate order processing. You will collaborate with manufacturing, logistics, and sales to optimize order flow and delivery performance.

The role requires strong communication, teamwork and problem-solving skills, plus several years of experience in order fulfillment and SAP-based processes. Italian and English proficiency are expected.

Qualifications

• Good ability to interact with different professional levels.
• Ability to work in a group and propose improvements.
• Problem solving approach.
• Two/Three years of experience in fulfilling customer orders.

Responsibilities

• Collect, process and report customer orders input, verifying accuracy and completeness.
• Maintain accurate info records of order transactions and ensuing customer interactions.
• Analyze production order data to identify trends and resolve constraints affecting delivery.
• Cross functional support to manufacturing and logistics teams to verify stock and timely order release.
• Contribute to MFG performance data collection for KPIs like On Time Delivery and Order changes.

Skills

Interpersonal skills

Teamwork

Problem solving

Education

High School or University degree(s)

Tools

SAP

Job description

Dematic is hiring an Order Manager to support general business operations by handling administrative tasks and ensuring accurate order processing. You will collaborate with manufacturing, logistics, and sales to optimize order flow and delivery performance.

The role requires strong communication, teamwork and problem-solving skills, plus several years of experience in order fulfillment and SAP-based processes. Italian and English proficiency are expected.