Global Order Fulfillment Specialist

KION Group; Cernusco sul Naviglio; Sur place; EUR 34 000 - 50 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Global opportunities

Career development

Résumé du poste

Dematic is seeking an Order Manager to support general business operations and coordinate order processing across manufacturing and logistics teams in Lombardy, Italy.

You will collect and validate orders, maintain transaction records, and analyze production data to improve order performance, delivery times, and customer satisfaction. Strong SAP order capabilities and bilingual skills are required.

Qualifications

• Two/Three years of experience in fulfilling customer orders in an operational setting.
• Proficient in Italian and English (mandatory).
• Proficient with SAP Sales Order reports and Order confirmations; related Material Master data settings.

Responsabilités

• Collect, process and report customer orders with accuracy.
• Maintain accurate records of order transactions and customer interactions.
• Analyze production order data to identify trends and address constraints for resolution.
• Provide cross-functional support to manufacturing and logistics to ensure stock availability and timely order release.
• Support KPI reporting (On Time Delivery, Quality, Order changes, Volumes).
• Collaborate with project management, sales, customer service and supply chain teams to improve order processes.

Connaissances

Order processing

Data analysis

Cross-functional collaboration

Problem solving

SAP experience

Formation

High School or University degree

Outils

SAP ERP

Sales Order Reports

Material Master data

Description du poste

Dematic is seeking an Order Manager to support general business operations and coordinate order processing across manufacturing and logistics teams in Lombardy, Italy.

You will collect and validate orders, maintain transaction records, and analyze production data to improve order performance, delivery times, and customer satisfaction. Strong SAP order capabilities and bilingual skills are required.