Order Fulfillment Specialist

Still Sverige Ab; Cernusco sul Naviglio; In loco; EUR 34.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Descrizione del lavoro

Dematic is seeking an Order Manager to support general business operations by providing administrative order processing and cross-functional coordination. The role emphasizes accurate order entry, data integrity, and collaboration with manufacturing and logistics teams to ensure timely delivery.

The ideal candidate has 2–3 years of experience in order fulfillment, strong problem-solving skills, and proficiency in Italian and English.

Competenze

• Two to three years of experience in fulfilling customer orders in an operational environment.
• Experience with SAP Sales Order reports and order confirmations.
• Italian and English languages are mandatory.
• High school or university degree(s) required.

Mansioni

• Collect, process and report customer orders input, verifying accuracy and completeness.
• Maintain accurate info records of order transactions and interactions with customers.
• Analyze production order data to identify trends and address constraints for resolution/improvement.
• Collaborate with manufacturing and logistics to ensure stock availability, order release, picking, packing, and shipping.
• Collect manufacturing performance data for KPI reporting (On Time Delivery, Quality, Order changes).
• Collaborate with Project Management, Sales, Customer Service and Supply Chain teams to improve order processes.

Conoscenze

Interpersonal skills

Problem solving

Proactive communication

Team collaboration

Attention to detail

Formazione

High school diploma

University degree

Strumenti

SAP

Order management

Descrizione del lavoro

For over 200 years, Dematic has been a leading provider of integrated automated technology, software, and services to optimize the supply chain. Dematic employs more than 10,000 highly skilled logistics professionals to serve its customers worldwide, with engineering centers and manufacturing facilities located in various countries. We are seeking an Order Manager to support general business operations by providing various administrative support activities.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

The base pay range for this role is estimated to be 34.125 € - 50.000 € at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks

• Collect, process and report customer orders input, verifying accuracy and completeness.
• Maintain accurate info records of order transactions and consequent customer interactions.
• Analyze Production order data to identify trends, patterns, and put in evidence constrains and address actions for resolution / improvement like product availability or delivery delays.
• Cross Functional support to manufacturing and logistics teams in check stock availability, Order release ensure timely picking, packing, and shipping of orders.
• MFG performance data collection for periodical Key Performance Indicators reporting (On Time Delivery, Quality, Orders Changes, Volumes, ...).
• Collaborate with other stakeholders (Project management, Sales, Customer Service and Supply chain teams) to improve order process.

Requirements

• Good ability to interact with different professional levels.
• Ability to work in a group, make proactive suggestions in support of the daily business as well as further improvement initiatives.
• Problem solving approach.
• Two/Theee years of experience in professional rule specializes in ensuring the efficient and accurate fulfillment of Customer orders in operational contest.
• SAP Sales Order reports and Order confirmation, like also relative Material Master data setting.
• Italian and English language are mandatory.
• High School or University degree(s) required

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/