Global Onboarding Practice Manager

RELEX Solutions; Italia; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading international software company is seeking a Global Onboarding Practice Manager. This strategic role involves managing the global onboarding program, including designing an engaging onboarding experience and analyzing data to improve processes. Ideal candidates will have a background in HR or Learning & Development and possess strong project management and communication skills. The role offers significant autonomy and opportunities for personal and professional development within a supportive workplace culture.

Servizi

Flexible working

Annual leave

Internet and mobile phone benefits

Family-oriented policies

Two paid volunteering days each year

Competenze

• Experience in HR, People Operations, or Learning & Development.
• Strong coordination and project management skills.
• Confidence managing cross-functional stakeholders.

Mansioni

• Design and maintain a globally consistent onboarding experience.
• Analyze onboarding data to identify trends.
• Create dashboards for scalable reporting.

Conoscenze

Project management

Stakeholder management

Analytical mindset

Communication skills

Content creation

Descrizione del lavoro

Global Onboarding Practice Manager

RELEX Solutions is a leading international software company with Finnish roots. Our cloud‑based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail. At RELEX, we prioritize not just trade optimization but also our employees, offering a high degree of autonomy, flat hierarchies, diverse development opportunities, and a work environment that supports a healthy professional‑private life balance.

What you’ll be doing

This is a strategic, high‑accountability role. Success depends on strong consultation, cross‑functional collaboration, project management excellence, and the ability to shift seamlessly between strategic planning and tactical execution. In this role, you’ll own RELEX’s global onboarding program—from cultural immersion to defining role‑based proficiency with business leaders.

Global Onboarding Responsibilities

• Design and maintain a globally consistent, end‑to‑end onboarding experience spanning Offer → Day 1 → Cultural Immersion → Role Integration → Probation.
• Ensure that the multiple owners of these lifecycle stages (Talent Acquisition, People Operations, IT, managers, and senior business leaders) work in alignment to deliver a seamless new‑hire journey.
• Redesign and improve the global onboarding program, ensuring alignment across all phases of the onboarding lifecycle.
• Define role and team onboarding needs with business leaders.
• Curate structured learning journeys with key partners.
• Coordinate global onboarding activities and timelines.
• Create and maintain onboarding content that reflects RELEX culture and ways of working.
• Maintain toolkits, guidance, and communication assets.

Reporting, Measurement & Insights Responsibilities

• Build and manage a global onboarding reporting framework.
• Track onboarding progress, completion, attendance, and engagement across regions.
• Analyze onboarding data to identify trends, risks, and improvement opportunities.
• Provide regular reports and insights to People Leadership, Team Leads, and business stakeholders.
• Create dashboards and templates that support scalable, repeatable reporting.
• Use insights to guide program decisions, content updates, and process improvements.
• Establish clear success metrics for onboarding (e.g., time to proficiency, new‑joiner engagement, manager satisfaction, process reliability).
• Evaluate the effectiveness of onboarding activities and iterate based on measurable outcomes.

What you’ll bring to the table

• Experience in HR, People Operations, Learning & Development, or similar program‑based roles, ideally in program ownership or strategic management.
• Strong coordination and project management skills.
• Confidence managing cross‑functional stakeholders and vendors.
• Excellent communication and content‑creation skills.
• Analytical mindset, comfortable working with data, and able to translate insights into actions.
• Proactive, structured, and eager to take ownership of a global program.

Why This Role Matters

As the strategic manager for global onboarding, you will influence both the immediate new‑joiner experience and long‑term organizational capability. Your work sets the foundation for scalable growth, operational excellence, and a globally unified employee experience. By defining and tracking success metrics, you will ensure onboarding drives real, measurable improvements—faster proficiency, stronger belonging, higher retention, and consistent operational readiness across regions.

What we offer in return

You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.

• An international career and learning opportunities.
• A rapidly growing and financially robust software company with exciting opportunities for future career growth.
• Flexible working.
• Genuine work‑life balance.
• Annual leave.
• Internet and mobile phone benefits.
• Diverse, inclusive, and supportive work culture.
• Meaningful work with a commitment to a more sustainable future.
• High autonomy.
• Room for creativity.
• Strong team spirit through company parties, two team days per year, and after‑work activities.
• Family‑oriented policies.
• Flat hierarchies.
• Two paid volunteering days each year.

If you feel this is the opportunity you don’t want to miss, apply by sending your cover letter and resume through the application form as soon as possible. If you have questions, our Talent Acquisition team is happy to answer them by email. Please note that we cannot process any applications through email.

Apply today and be part of the future. Be RELEX!