Global Land Freight Coordinator and Customer Liaison

DHL Asia Pacific Shared Services; L'Aquila; On-site; EUR 26,000 - 38,000; Full time

Job summary

DHL Asia Pacific Shared Services in Italy is seeking a Logistics Coordinator to coordinate domestic and international road freight shipments. You will plan with approved carriers, monitor status, and ensure timely booking, dispatch, and delivery while maintaining accurate records and documentation.

Your responsibilities include acting as the primary contact for customers, addressing inquiries, ensuring regulatory compliance, and supporting cost control and billing to sustain profitability within

Qualifications

• Coordinate domestic and international road freight shipments.
• Plan with approved carriers and verify documents.
• Monitor shipment status and address issues promptly.
• Maintain accurate records and billing support.
• Act as primary contact for customers.

Responsibilities

• Coordinate with transport providers to secure capacity.
• Ensure timely booking, dispatch, and delivery.
• Monitor carrier performance and compliance.
• Prepare transport documents and ensure regulatory compliance.
• Support cost control and revenue recognition.

Skills

Road freight coordination

Carrier management

Customer service

Documentation

Analytical thinking

Education

Bachelor's degree in Logistics

Tools

MS Excel

TMS

Job description

DHL Asia Pacific Shared Services in Italy is seeking a Logistics Coordinator to coordinate domestic and international road freight shipments. You will plan with approved carriers, monitor status, and ensure timely booking, dispatch, and delivery while maintaining accurate records and documentation.

Your responsibilities include acting as the primary contact for customers, addressing inquiries, ensuring regulatory compliance, and supporting cost control and billing to sustain profitability within