Land Freight Specialist

DHL Asia Pacific Shared Services; L'Aquila; On-site; EUR 26,000 - 38,000; Full time

Job summary

DHL Asia Pacific Shared Services in Italy is seeking a Logistics Coordinator to coordinate domestic and international road freight shipments. You will plan with approved carriers, monitor status, and ensure timely booking, dispatch, and delivery while maintaining accurate records and documentation.

Your responsibilities include acting as the primary contact for customers, addressing inquiries, ensuring regulatory compliance, and supporting cost control and billing to sustain profitability within

Qualifications

• Coordinate domestic and international road freight shipments.
• Plan with approved carriers and verify documents.
• Monitor shipment status and address issues promptly.
• Maintain accurate records and billing support.
• Act as primary contact for customers.

Responsibilities

• Coordinate with transport providers to secure capacity.
• Ensure timely booking, dispatch, and delivery.
• Monitor carrier performance and compliance.
• Prepare transport documents and ensure regulatory compliance.
• Support cost control and revenue recognition.

Skills

Road freight coordination

Carrier management

Customer service

Documentation

Analytical thinking

Education

Bachelor's degree in Logistics

Tools

MS Excel

TMS

Job description

In this role you will coordinate domestic and international road freight, planning with approved carriers to move shipments from origin to destination. You will monitor status, address issues, and ensure timely booking, dispatch, and delivery while maintaining accurate records. As the primary contact for customers, you provide updates, handle inquiries, and ensure compliance with regulations and company policies. You will collaborate with transport providers, verify documents, and support cost control and billing to sustain profitability. This role shapes the efficiency and reliability of land freight operations across our logistics network.

• Coordinate domestic and international road freight shipments from origin to destination
• Plan and arrange transportation with approved carriers and vendors
• Monitor shipment status and proactively address operational issues or delays
• Ensure timely booking, dispatch, and delivery of customer shipments
• Maintain accurate shipment records and operational documentation
• Act as the primary point of contact for customers regarding land freight shipments
• Provide shipment updates and transportation status reports
• Respond promptly to customer inquiries, concerns, and service requests
• Coordinate with transport providers and subcontractors to secure capacity
• Monitor carrier performance, service levels, and compliance requirements
• Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records
• Ensure compliance with local regulations, customs requirements, and company policies
• Maintain accurate data within operational systems and transport management platforms
• Ensure adherence to safety, security, and quality standards
• Verify transportation costs and supplier invoices
• Support quotation preparation and pricing activities when required
• Monitor shipment profitability and identify cost-saving opportunities
• Ensure timely billing and revenue recognition procedures are completed
• clear communication
• problem solving
• documentation management
• compliance tracking