Global Logistics Coordinator: Customer Ops & Solutions

PSA International; Lombardia; On-site; EUR 35,000 - 52,000; Full time

Job summary

BDP International in Lombardia seeks a logistics coordinator to manage coordination and execution of customer orders, ensuring adherence to procedures and ethics. You will communicate with customers, agents, and warehouses to resolve issues, and support offshoring initiatives by drafting SOPs.

The role requires 2–3 years in logistics or a logistics degree, with solid Microsoft Office skills and knowledge of forwarding operations and regulations. Italian locale preferred.

Qualifications

• 2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics.
• Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
• Computer literacy with Microsoft Software applications.

Responsibilities

• Coordinate and execute customer orders in line with PSA BDP ethics and procedures.
• Communicate updates to customers and partners; handle anomalies and disputes.
• Liaise with warehouses and subcontractors to ensure timely movement of goods.
• Provide corrective and preventive recommendations as needed.
• Create SOPs to support offshoring processes and monitor service quality.

Skills

Logistics operations experience

Regulations and documentation

Education

Degree in Logistics

Professional degree in logistics/ forwarding

Tools

Microsoft Office

Job description

BDP International in Lombardia seeks a logistics coordinator to manage coordination and execution of customer orders, ensuring adherence to procedures and ethics. You will communicate with customers, agents, and warehouses to resolve issues, and support offshoring initiatives by drafting SOPs.

The role requires 2–3 years in logistics or a logistics degree, with solid Microsoft Office skills and knowledge of forwarding operations and regulations. Italian locale preferred.