Land Freight Specialist

DHL Asia Pacific Shared Services; Savona; On-site; EUR 28,000 - 42,000; Full time

Job summary

DHL Asia Pacific Shared Services in Savona, Liguria, Italy, is seeking a Land Freight Specialist to coordinate domestic and international road shipments from origin to destination. You will plan with approved carriers, monitor progress, and ensure timely booking, dispatch, and delivery while maintaining accurate records.

Your role as the primary contact for customers includes providing updates, addressing inquiries, and ensuring compliance with regulations and company policies.

Qualifications

• Experience coordinating land freight shipments.
• Knowledge of local regulations and customs.
• Proficient in document verification and record-keeping.

Responsibilities

• Coordinate domestic and international road freight shipments from origin to destination.
• Plan and arrange transportation with approved carriers and vendors.
• Monitor shipment status and address operational issues or delays.
• Ensure timely booking, dispatch, and delivery of customer shipments.
• Maintain accurate shipment records and operational documentation.
• Act as the primary contact for customers regarding land freight shipments.
• Provide shipment updates and transportation status reports.
• Respond promptly to customer inquiries and service requests.
• Coordinate with transport providers and subcontractors to secure capacity.
• Monitor carrier performance, service levels, and compliance requirements.
• Prepare and verify transport documents and records, including customs documents.
• Ensure compliance with regulations and company policies.
• Maintain data in transport management systems.
• Ensure adherence to safety, security, and quality standards.
• Verify transportation costs and supplier invoices.
• Support quotation preparation and pricing activities when required.
• Monitor shipment profitability and identify cost-saving opportunities.
• Ensure timely billing and revenue recognition procedures.

Skills

Coordination

Planning

Customer service

Documentation

Compliance

Cost control

Billing

Data management

Problem solving

Communication

Transport operations

Tools

TMS

ERP

Carrier portals

Job description

In this role you will coordinate domestic and international road freight, planning with approved carriers to move shipments from origin to destination. You will monitor status, address issues, and ensure timely booking, dispatch, and delivery while maintaining accurate records. As the primary contact for customers, you provide updates, handle inquiries, and ensure compliance with regulations and company policies. You will collaborate with transport providers, verify documents, and support cost control and billing to sustain profitability. This role shapes the efficiency and reliability of land freight operations across our logistics network.

• Coordinate domestic and international road freight shipments from origin to destination
• Plan and arrange transportation with approved carriers and vendors
• Monitor shipment status and proactively address operational issues or delays
• Ensure timely booking, dispatch, and delivery of customer shipments
• Maintain accurate shipment records and operational documentation
• Act as the primary point of contact for customers regarding land freight shipments
• Provide shipment updates and transportation status reports
• Respond promptly to customer inquiries, concerns, and service requests
• Coordinate with transport providers and subcontractors to secure capacity
• Monitor carrier performance, service levels, and compliance requirements
• Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records
• Ensure compliance with local regulations, customs requirements, and company policies
• Maintain accurate data within operational systems and transport management platforms
• Ensure adherence to safety, security, and quality standards
• Verify transportation costs and supplier invoices
• Support quotation preparation and pricing activities when required
• Monitor shipment profitability and identify cost-saving opportunities
• Ensure timely billing and revenue recognition procedures are completed
• clear communication
• problem solving
• documentation management
• compliance tracking

Land Freight Specialist savona, liguria, it