Front Office Internship – Guest Services Growth

Hosco.Com; Toscana; Vor Ort; EUR 5.100 - 6.100; Vollzeit

Benefits dieser Stelle

Monthly allowance

Zusammenfassung

Minor Hotels Europe & Americas is seeking a Front Office Intern in Toscana to assist with guest reception and support activities, ensuring an excellent stay in line with Minor Hotels standards.

You will help with check-in/check-out, guest requests, and coordinating with hotel departments to deliver a seamless, personalized experience. Fluency in English and a willingness to learn are essential.

Qualifikationen

• High school diploma or university degree required.
• Strong guest-oriented mindset and passion for hospitality.
• Excellent communication and interpersonal skills with empathy.
• Positive attitude, flexibility, and willingness to learn.
• Ability to work well in a team in a dynamic environment.
• Excellent organizational and problem-solving abilities.
• Fluent English; knowledge of a second language is a plus.
• Proficient with Microsoft Office and common computer apps.
• Precise and detail-oriented with reliability.

Aufgaben

• Support Front Office team with greeting guests throughout their stay.
• Assist with check-in/check-out procedures and guest requests.
• Develop understanding of hotel services and promote them to guests.
• Assist with data entry and administrative tasks for guest stays.
• Support back-office activities and shift handovers for service continuity.
• Collaborate with hotel departments to ensure a seamless guest experience.

Kenntnisse

Guest focus

Communication

Teamwork

Organizational skills

Problem-solving

Empathy

Attention to detail

English proficiency

Ausbildung

High school diploma or university degree

Tools

Microsoft Office

Jobbeschreibung

Minor Hotels Europe & Americas is seeking a Front Office Intern in Toscana to assist with guest reception and support activities, ensuring an excellent stay in line with Minor Hotels standards.

You will help with check-in/check-out, guest requests, and coordinating with hotel departments to deliver a seamless, personalized experience. Fluency in English and a willingness to learn are essential.