Front Office Internship: Guest Experience & Growth

Hosco.Com; Lombardia; On-site; EUR 6,700 - 10,000; Part time

Benefits offered by this job

Monthly allowance 600 EUR

Global hospitality exposure

Career development opportunities

Job summary

Minor Hotels Europe & Americas is seeking a Front Office Intern to support the Front Office team in delivering exceptional guest service. You will assist with guest reception, check-in/check-out, and administrative tasks while learning hotel operations.

The role emphasizes a guest-centered mindset, strong communication skills, and the ability to work in a dynamic hospitality environment. Internship opportunities include international exposure and career development within the Minor Hotels group.

Qualifications

• High school diploma or university degree in Hospitality, Tourism, Languages or related field.
• Strong guest-oriented mindset and passion for hospitality.
• Excellent communication and interpersonal skills with empathy.
• Positive attitude, flexibility and a willingness to learn.
• Team player with strong organizational and problem-solving skills.
• Proficiency in English; second foreign language is a plus.

Responsibilities

• Welcome and assist guests throughout their stay.
• Assist with check-in and check-out and guest inquiries.
• Promote hotel services to guests.
• Manage guest stays and ensure accurate data entry in systems.
• Support back-office activities and shift handovers to ensure service continuity.
• Collaborate with hotel departments for a seamless guest experience.

Skills

Guest service mindset

Communication

Teamwork

Organizational skills

English proficiency

Microsoft Office

Education

High school diploma

Hospitality/ Tourism related degree

Languages

Tools

Microsoft Office

Job description

Minor Hotels Europe & Americas is seeking a Front Office Intern to support the Front Office team in delivering exceptional guest service. You will assist with guest reception, check-in/check-out, and administrative tasks while learning hotel operations.

The role emphasizes a guest-centered mindset, strong communication skills, and the ability to work in a dynamic hospitality environment. Internship opportunities include international exposure and career development within the Minor Hotels group.