Front Office Intern — Guest Experience & Hospitality

247 Media Limited; Italy; On-site; EUR 6,100 - 7,300; Part time

Benefits offered by this job

Global exposure

Professional development

Staff accommodations and discounts

Job summary

Minor Hotels Europe & Americas is seeking a Front Office Intern to assist the Front Office team in delivering outstanding guest service. You will support guest reception, check-in/check-out, and related administrative tasks to ensure guests have an exceptional stay.

The role emphasizes a guest-oriented mindset, teamwork, and strong communication. English fluency is required, and learning opportunities with a global hospitality group are offered.

Qualifications

• Excellent communication and interpersonal skills with empathy.
• Strong guest-oriented mindset and willingness to learn.
• Ability to work effectively in a dynamic environment and as part of a team.
• Accurate data entry and attention to detail in guest stays.

Responsibilities

• Welcome and assist guests during their stay.
• Assist with check-in and check-out procedures and guest requests.
• Know hotel services and promote them to guests.
• Handle administrative tasks and data entry for guest stays.
• Support back-office activities and shift handovers for continuity.
• Collaborate with hotel departments to ensure a seamless guest experience.

Skills

Communication

Empathy

Teamwork

Organizational skills

Attention to detail

Flexibility

Education

High school diploma or university degree

Tools

MS Office

Job description

Minor Hotels Europe & Americas is seeking a Front Office Intern to assist the Front Office team in delivering outstanding guest service. You will support guest reception, check-in/check-out, and related administrative tasks to ensure guests have an exceptional stay.

The role emphasizes a guest-oriented mindset, teamwork, and strong communication. English fluency is required, and learning opportunities with a global hospitality group are offered.