Front Office Intern — Elevate Guest Experience

Minor Hotels Europe & Americas; Toscana; In loco; EUR 5000 - 6100; Tempo pieno

Vantaggi offerti da questo lavoro

Global exposure

Team member rates

Loyalty program perks

Sustainability volunteering

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking a Front Office Intern in Toscana, Italy, to support guest reception and improve the stay experience in line with the brand’s standards.

You will assist with check-in/check-out, guest requests, and back-office tasks, contributing to a smooth, personalized service and accurate data entry across systems. You’ll collaborate with hotel departments to ensure daily operations run seamlessly while developing professional hospitality skills.

Competenze

• High school diploma or university degree in Hospitality/Tourism/Languages or related field.
• Strong guest-oriented mindset with a passion for hospitality.
• Excellent communication and interpersonal skills in English; additional language is a plus.

Mansioni

• Assist with guest reception and support activities across stay.
• Support check-in/check-out procedures and guest requests.
• Develop knowledge of hotel services and promote them to guests.
• Collaborate on administrative tasks and data entry for guest stays.
• Assist back-office activities and shift handovers to ensure service continuity.
• Work with operating departments to deliver a seamless guest experience.

Conoscenze

Guest service

Communication

Teamwork

Problem solving

Flexibility

Formazione

High school diploma

Hospitality degree (preferred)

Strumenti

Microsoft Office

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking a Front Office Intern in Toscana, Italy, to support guest reception and improve the stay experience in line with the brand’s standards.

You will assist with check-in/check-out, guest requests, and back-office tasks, contributing to a smooth, personalized service and accurate data entry across systems. You’ll collaborate with hotel departments to ensure daily operations run seamlessly while developing professional hospitality skills.