Front Desk Host: Warm Welcomes & Local Concierge

The Social Hub; Toscana; Sur place; EUR 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Discounts in properties across Europe

Growth opportunities

Résumé du poste

The Social Hub in Italy’s Toscana region is seeking a Front Office Host who creates a warm first impression and a smooth welcome for every guest. You will manage check-ins, provide local tips, and coordinate with hotel teams to ensure a memorable stay.

Bring 1–3 years of hospitality experience, English and Italian fluency, and a proactive, energetic attitude. This on-site role offers opportunities to engage guests across Europe with exclusive property discounts.

Qualifications

• 1-3 years of experience in hospitality or a similar guest-facing role.
• Energetic, welcoming vibe that makes guests feel at home.
• Ability to switch between tasks without losing your smile.

Responsabilités

• Welcome guests with warmth and set a great atmosphere from the start.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy, inviting and buzzing with the right energy.
• Offer local recommendations and connect guests to events, restaurants and experiences.
• Assist with bookings for activities and dining.
• Share guest insights with the team to improve stays.
• Collaborate with Housekeeping, F&B and Maintenance to run smoothly.
• Promote outlets and spot upsell opportunities.

Connaissances

Hospitality experience

English & Italian

Customer service

Outils

PMS

Kiosks

Guest messaging apps

Description du poste

The Social Hub in Italy’s Toscana region is seeking a Front Office Host who creates a warm first impression and a smooth welcome for every guest. You will manage check-ins, provide local tips, and coordinate with hotel teams to ensure a memorable stay.

Bring 1–3 years of hospitality experience, English and Italian fluency, and a proactive, energetic attitude. This on-site role offers opportunities to engage guests across Europe with exclusive property discounts.