Community Host & Member Experience Lead

The Social Hub; Toscana; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Discounts on properties

Growth opportunities

Multinational company

Job summary

The Social Hub Belfiore in Florence seeks a friendly Membership Host to energize our community space and connect members daily. You’ll greet guests, share tours, host events, and help manage bookings while keeping operations running smoothly.

Fluency in Italian and English, hospitality background, and calm multitasking are essential for success in our vibrant, multinational environment. You’ll contribute to a warm, inclusive vibe, foster relationships, and ensure members have top-tier

Qualifications

• Experience in hospitality or customer-facing spaces.
• Strong people skills and problem solving.
• Fluency in Italian and English.
• Ability to multitask and stay organized.
• Legal right to work in Italy.

Responsibilities

• Create a warm, inclusive vibe where members feel supported and connected every day.
• Connect members based on shared interests and drive active community engagement.
• Host and champion community events, encouraging members to join in on the fun.
• Give engaging tours to potential new members and showcase everything our hub has to offer.
• Manage daily hub operations, from inbox queries and mail to day-pass bookings.
• Keep membership spaces clean, organized, and ready for every shift.
• Share house guidelines clearly and answer member requests with confidence and warmth.

Skills

Hospitality background

People connection

Bilingual Italian English

Organizational skills

Calm under pressure

Job description

The Social Hub Belfiore in Florence seeks a friendly Membership Host to energize our community space and connect members daily. You’ll greet guests, share tours, host events, and help manage bookings while keeping operations running smoothly.

Fluency in Italian and English, hospitality background, and calm multitasking are essential for success in our vibrant, multinational environment. You’ll contribute to a warm, inclusive vibe, foster relationships, and ensure members have top-tier