Front Desk Host: Create Warm Welcomes & Memorable Stays

The Social Hub (B Corp™); Toscana; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Global exposure

Job summary

The Social Hub (B Corp™) is seeking a Front Office Host to warmly welcome guests, manage check-ins, and guide them to local experiences. You’ll blend hospitality with a vibrant, people-oriented vibe in a dynamic, multinational setting.

Responsibilities include assisting with payments, kiosk navigation, and upselling experiences while collaborating across departments to ensure smooth operations. Fluent English and Italian are preferred for guest interactions.

Qualifications

• 1–3 years in hospitality or guest-facing role.
• Engaging, welcoming vibe that makes guests feel at home.
• Able to switch between tasks without losing a smile.
• Proactive mindset; turns small moments into memorable experiences.
• Comfortable using digital tools (PMS, kiosks, guest messaging).
• Fluent English and Italian in communication.
• Team player, calm under busy peaks.

Responsibilities

• Welcome guests with warmth and set a great first impression.
• Assist with check-ins, payments, and kiosk navigation.
• Keep the lobby tidy, inviting, and energetic.
• Offer local tips and connect guests to events and experiences.
• Handle bookings for activities and dining.
• Share guest insights with the team to improve stays.
• Collaborate with Housekeeping, F&B, and Maintenance.
• Promote outlets and upsell opportunities.

Skills

Hospitality exp

Energetic vibe

Multitasking

Proactive

PMS

Kiosks

English fluency

Italian fluency

Team player

Tools

PMS

Kiosks

Guest messaging apps

Job description

The Social Hub (B Corp™) is seeking a Front Office Host to warmly welcome guests, manage check-ins, and guide them to local experiences. You’ll blend hospitality with a vibrant, people-oriented vibe in a dynamic, multinational setting.

Responsibilities include assisting with payments, kiosk navigation, and upselling experiences while collaborating across departments to ensure smooth operations. Fluent English and Italian are preferred for guest interactions.