ETS Operations Manager Europe

Copeland; Seregno; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading engineering firm in Seregno is seeking an experienced professional to oversee Operational Management of ETS engineering groups across Europe. The role involves managing and delivering engineering and consultancy projects, developing customer relationships, and optimizing team performance. Candidates should hold a Bachelor's degree in Engineering with experience in people management and the engineering domain. Strong communication and strategic relationship skills are essential, along with a commitment to continuous improvement in a collaborative environment.

Servizi

Career development opportunities

Inclusive workplace culture

Training and mentorship programs

Competenze

• Proven years of hands-on experience in line/people management.
• Experience in Engineering & Consultancy domain.
• Local language skills with proficient English.

Mansioni

• Manage and deliver ETS projects.
• Serve as primary ETS engineering interface with business units.
• Act as main contact for sales support and engineering engagement.

Conoscenze

Strategic relationship building

Team management

Customer relationship development

Engineering expertise

Communication skills

Formazione

Bachelor's degree in Engineering

Master's degree in Engineering (preferred)

Descrizione del lavoro

As the Operational Management of the ETS engineering group(s) across the various locations of Europe, you will be responsible for ensuring the successful execution of engineering, consultancy, and project activities and continuous improvement of related business processes; development of strategic direction of the department in line with the long‑term plan of the ETS Industry Pillar.

In this role, you will focus on the operational execution of SCADA, Terminal, and Pipeline solutions, as well as proposal support, monthly status reporting, risk management, quality, resource, and supplier planning.

Additionally, another responsibility will be the continuous development of the team with highly qualified Engineers and consultants, ensuring professional skills that match our strategic plan and ETS market requirements. Optimizing execution processes based on the latest methodologies, internal and external standards and optimal use of Emerson World Area Hub and Global Engineering Center.

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be :

• To have overall responsibility for the management and delivery of ETS projects
• To serve as the primary ETS engineering interface with SYSS pillars, Business Units, Hubs, and Sales
• To act as the main point of contact for sales support and pursuit‑phase engineering engagement
• To represent ETS engineering in Sales & Operations Planning
• To present engineering delivery capabilities to customers during sales pursuits
• To ensure engineering performance reporting, cost recovery, and budget adherence
• To proactively escalate and resolve engineering issues
• To ensure compliance with the Integrated Management System (HSEQ)
• To promote a continuous improvement, customer‑focused, and commercially driven culture
• To participate in strategic business planning and annual budgeting
• To monitor market trends and align ETS engineering capabilities with Emerson’s strategy
• To develop customer‑facing, value‑added ETS industry expertise
• To drive innovation, productivity, and speed of execution
• To leverage ETS Hubs to improve performance and cost effectiveness
• To manage, coach, and develop direct reports
• To identify current and future team skill requirements
• To create a collaborative, high‑performing team environment
• To ensure effective cooperation with Centers of Excellence (COEs)

Who You Are :

You serve as a strategic partner to build, grow, and maintain profitable and long‑lasting relationships with key accounts. You model high standards of honesty and integrity. You pursue everything with energy, drive, and the need to finish. You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You model and encourage the expression of diverse ideas and opinions. You view talent development as an organizational imperative.

For This Role, You Will Need :

• Bachelor's degree in Engineering or equivalent work‑based experience.
• years of hands‑on proven experience in line / people management
• years’ experience in the domain of Engineering & Consultancy
• Management‑level experience in a systems, software, process automation, or application engineering capacity.
• Experience in developing customer relationships.
• Local language skills with proficient English (verbal and written)
• Excellent communicator

Preferred Qualifications that Set You Apart :

• Advanced Degree : A master's degree in engineering or a related field is preferred.
• Demonstrated experience in the O&G midstream industry
• Understanding of Emerson's Pipeline & Terminal Solution portfolio or similar
• Bilingual Skills : Proficiency in an additional language besides English is preferred.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business result.