Enterprise Key Account Manager-Field Growth & Partnerships

ShippyPro; Lombardia; On-site; EUR 48,000 - 65,000; Full time

Benefits offered by this job

Meal vouchers

No clock-in/out policy

Home office allowance

Company welfare

Mental healthcare

Trips to HQ

Job summary

ShippyPro is seeking a Key Account Manager to grow existing enterprise accounts across Italy and Europe. This field role involves meeting customers, building senior-level relationships, and identifying growth opportunities to scale client operations on our shipping platform.

You will inherit an established portfolio and work closely with cross-functional teams to drive upsell, cross-sell, and geographic expansion while delivering measurable value to customers.

Qualifications

• 5+ years in account management or B2B field sales.
• Proven track record expanding enterprise accounts.
• Willingness to travel for in-person meetings.
• Strong negotiation and strategic mindset.
• Fluent Italian and professional English.

Responsibilities

• Manage and develop a portfolio of strategic enterprise accounts.
• Identify upsell, cross-sell, and expansion opportunities across markets and channels.
• Build relationships with operations, logistics, finance, and C-level stakeholders.
• Collaborate with Customer Success to uncover growth potential.
• Negotiate contract renewals and expansions.
• Represent ShippyPro in the field through customer visits and events.
• Provide market insights to inform internal strategy.
• Drive measurable outcomes and growth for accounts.

Job description

ShippyPro is seeking a Key Account Manager to grow existing enterprise accounts across Italy and Europe. This field role involves meeting customers, building senior-level relationships, and identifying growth opportunities to scale client operations on our shipping platform.

You will inherit an established portfolio and work closely with cross-functional teams to drive upsell, cross-sell, and geographic expansion while delivering measurable value to customers.