EMEA Service Training Leader Remote Learning Architect

Beckman Coulter Diagnostics; Bologna; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan

Meal vouchers (Ticket Restaurant)

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics, part of Danaher, is seeking a Service Training & Customer Education Programs Manager – EMEA. The role designs, enables, and coordinates modern training and education for internal service teams and external customers across the EMEA region, focusing on scalable, data-driven learning solutions.

This fully remote position reports to the Senior Director, Service Transformation Office EMEA, collaborating with regional leaders and global training teams.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field.
• Minimum 5 years in Training, Learning & Development, Customer Education, Service Enablement, or related function.
• Experience designing and managing training programs across multiple countries.
• Proven project management and stakeholder management skills.
• Strong written and verbal communication in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
• Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Project management

Stakeholder management

English communication

Formazione

Bachelor's degree

Strumenti

LMS

Digital learning platforms

Descrizione del lavoro

Beckman Coulter Diagnostics, part of Danaher, is seeking a Service Training & Customer Education Programs Manager – EMEA. The role designs, enables, and coordinates modern training and education for internal service teams and external customers across the EMEA region, focusing on scalable, data-driven learning solutions.

This fully remote position reports to the Senior Director, Service Transformation Office EMEA, collaborating with regional leaders and global training teams.