EMEA Service Training & Education Programs Manager (Remote)

Danaher Corporation; Padova; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

enhanced pension plan contributions

Ticket Restaurant

supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics in EMEA is seeking a Service Training & Customer Education Programs Manager to design, enable, and coordinate modern training for internal Service teams and external customers across the region.

This fully remote role focuses on scalable, data‑driven learning solutions that strengthen technical and soft skills, accelerate product adoption, and enhance customer experience, reporting to the Senior Director, Service Transformation Office EMEA.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or a related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function.
• Experience designing and managing training programs across multiple countries and stakeholders.
• Proven project management and stakeholder management skills.
• Strong written and verbal communication skills in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
• Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Training

L&D

Project management

Stakeholder management

English proficiency

Formazione

Bachelor's degree (Business, Education, L&D, Engineering or related)

Strumenti

LMS

Digital learning platforms

Descrizione del lavoro

Beckman Coulter Diagnostics in EMEA is seeking a Service Training & Customer Education Programs Manager to design, enable, and coordinate modern training for internal Service teams and external customers across the region.

This fully remote role focuses on scalable, data‑driven learning solutions that strengthen technical and soft skills, accelerate product adoption, and enhance customer experience, reporting to the Senior Director, Service Transformation Office EMEA.