Department Manager Sales (M / F / d)

Peek & Cloppenburg S.R.L.; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

An international fashion retailer in Milan is seeking a Head of Department to lead a team, ensure exceptional customer service, and optimize sales. Applicants should have a business administration qualification, several years of leadership experience, and be fluent in German and/or English. The role offers a dynamic working environment and is part of a 120-year-old family business.

Servizi

Meal tickets

Team Bonus

Employee discount in P&C stores

Competenze

• Several years of leadership experience in retail.
• Strong numerical understanding and analytical skills.
• Fluency in German and/or English.

Mansioni

• Lead and motivate your team as Head of Department.
• Ensure high-quality customer service in your department.
• Conduct regular merchandise analysis to optimize sales.

Conoscenze

Leadership

Customer orientation

Analytical skills

Team motivation

Formazione

Business administration qualification

Descrizione del lavoro

Overview

Peek & Cloppenburg S.R.L. is an international fashion retailer with around 160 stores across 16 European countries. We offer a wide range of high-quality products and exceptional customer service. As a family-run business for 120 years, we provide our employees with a safe and dynamic working environment and long-term career prospects. We combine the best of both worlds: reliability with innovation, a focus on key figures with an awareness of trends, personal responsibility with a strong team spirit & so much more. Become part of our group of companies and start your career at Peek & Cloppenburg.

You will be responsible

• Being Head of Department, with direct personal responsibility for your team
• Motivating and training your team
• Ongoing support and improvement of sales
• Ensuring friendly and professional customer service throughout your department
• Conducting regular merchandise analysis and optimising the sales floor by implementing visual merchandising guidelines
• Liaising and cooperating with the buying department in order to improve merchandise selection

We are looking for

• Successful completion of a business administration qualification, preferably graduating from a university and proven practical knowledge in the retail sector
• Several years of leadership experience, ideally in the textile, FMCG or services sector
• Enthusiasm for fashion and lifestyle
• Strong customer and service-orientation
• High level of commitment, initiative and hands-on approach
• Organisational and analytical skills including a strong numerical understanding
• Very good knowledge of German and / or English

What we offer

• Meal tickets
• Reward programme for employee referrals
• Team Bonus
• Employee discount in P&C stores
• A dynamic working environment based on teamwork and individual responsibility
• Individual career planning
• Personal and professional development
• Security of a 120 year old successful family business