Customer Support Specialist Sofia, Bulgaria

Velenosi&Meredith; Trieste/Trst; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider is looking for a Customer Support Specialist fluent in Slovenian and English to assist customers in a fast-paced environment. You will handle inquiries via phone, chat, and email, ensuring compliance with industry standards. This full-time role offers a competitive salary and multiple perks including private health insurance and a structured onboarding process. Join us to grow your career in customer care!

Servizi

Competitive salary and 14 salaries per year

Private health insurance

Paid training and structured onboarding

Work in a modern multicultural environment

Career growth opportunities

Competenze

• Native or C2-level Slovenian plus solid English.
• Strong skills in communication and problem-solving.
• Confidence in using digital tools and electronic devices.

Mansioni

• Support customers via phone, chat, and email.
• Assist with orders, product setup, and troubleshooting.
• Ensure compliance with age-verification standards.

Conoscenze

Excellent communication skills

Problem-solving skills

Confidence using digital tools

Detail-oriented

Empathetic approach

Descrizione del lavoro

Customer Support Specialist (Slovenian & English) – Sofia, Bulgaria

We’re hiring a Customer Support Specialist in Sofia, Bulgaria. Fluent in Slovenian, you will support premium global lifestyle brand customers on-site, assisting adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account‑related questions while ensuring compliance with strict age‑verification and industry standards.

Location

On‑site in Sofia, Bulgaria

Languages

Slovenian (C2 / native) English (B2)

Shifts

Rotational: Mon–Sat (09:00‑23:00) & Sun (10:00‑19:00)

Type

Full‑time

What’s in it for you

• Competitive salary and 14 salaries per year
• Private health insurance & wellness perks
• Paid training and structured onboarding
• Work in a modern multicultural environment
• Clear path for career growth and internal development

You bring

• Native or C2‑level Slovenian plus solid English
• Excellent communication & problem‑solving skills
• Confidence using digital tools and supporting electronic devices
• A detail‑oriented professional and empathetic approach

Become a trusted advisor in a fast‑evolving compliance‑focused industry and deliver a top‑tier customer experience with purpose.

Apply now and grow your career in customer care!