Customer Support Roles

Cross Border Talents; Roma; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency seeks enthusiastic customer support agents fluent in English and an additional European language. You will provide professional support across various communication channels while maintaining high service standards. Opportunities for essential bonuses and relocation assistance are available. This role offers flexibility to work remotely, in a hybrid model, or on-site in some of Europe's most attractive locations, making it an ideal chance to grow in a multicultural environment.

Servizi

Competitive salary packages

Bonus incentives based on performance

Welcome bonus

Relocation assistance

Competenze

• Fluent in English and one additional European language.
• Strong communication and problem-solving abilities.
• EU citizenship or valid residency for work in the specified countries.

Mansioni

• Deliver professional customer support through phone, chat, and email.
• Offer helpful product guidance and practical solutions.
• Maintain customer satisfaction by resolving queries promptly.
• Uphold service quality standards in every interaction.

Conoscenze

Fluent in English

Proficiency in one additional European language

Customer-focused communication

Problem-solving skills

Formazione

EU citizenship or valid work/residency permit

Descrizione del lavoro

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian?
We’re expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europe’s most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who We’re Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you’re looking for a new adventure abroad or prefer the comfort of working from home, we’ll help you find the right role in a supportive and diverse environment.

Apply now and become part of a global team where your language skills open doors to exciting opportunities.