Customer Service - Italian speaking - 100% remote in Greece

Halvia Talent; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking a passionate Customer Service Agent for a remote role, ensuring a satisfying service experience for customers. Responsibilities include resolving queries related to orders, providing support via various channels, and following quality standards. Strong English skills and a customer-centric mindset are essential. The position offers relocation support to Greece, competitive salary with added benefits, and opportunities for professional growth. Apply now with your CV.

Servizi

Relocation support

Competitive monthly salary

Health care benefits

Full paid training

Professional growth opportunities

Free Greek language courses

Competenze

• Fluency in English, both written and spoken.
• Strong problem-solving skills in pressure situations.
• Customer support experience is beneficial but not mandatory.

Mansioni

• Communicate with customers via phone, messages, and email.
• Resolve queries related to orders and platform use.
• Provide empathetic and professional support across all channels.

Conoscenze

Fluent English communication

Attention to detail

Problem-solving

Customer support

Descrizione del lavoro

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end‑users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem‑solving is your superpower
• You can stay calm and professional – even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight ticket expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV – and apply in just a few clicks.