Customer Experience & Invoicing Specialist

Becton Dickinson; Milano; On-site; EUR 29,000 - 44,000; Full time

Job summary

Becton, Dickinson, and Company in Milano is seeking a Customer Service professional to manage e-invoicing blocks and disputes, troubleshoot complaints, and follow up on orders. Strong Excel skills and English proficiency are required, with a university degree.

The role emphasizes delivering excellent customer experiences and supporting revenue growth, within the BD total rewards framework. This position is based at our Milano ITA location and offers a clear path to professional development and

Qualifications

• High command of Microsoft Excel.
• Proficiency in English.
• University Degree or Diploma is required.

Responsibilities

• manage e-invoicing blocks and disputes
• Troubleshooting towards internal and external clients complaints handling
• Follow up of the orders

Skills

Microsoft Excel

English proficiency

Education

University Degree or Diploma

Job description

Becton, Dickinson, and Company in Milano is seeking a Customer Service professional to manage e-invoicing blocks and disputes, troubleshoot complaints, and follow up on orders. Strong Excel skills and English proficiency are required, with a university degree.

The role emphasizes delivering excellent customer experiences and supporting revenue growth, within the BD total rewards framework. This position is based at our Milano ITA location and offers a clear path to professional development and