Customer Engineer

NCR Voyix Corporation; Monza; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

NCR Voyix Corporation is seeking a Customer Engineer for the Lombardy region. You will be responsible for repair, maintenance, and installation of equipment including workstations, printers, POS systems, and self-checkout units.

The role requires flexibility to work nights, weekends, overtime, and on-call duty as needed. Candidates should have a technical high school diploma or equivalent, a Category B driving license, and knowledge of Windows, Linux, and Unix.

Formación

• Technical high school diploma or equivalent.
• Category B driving license.
• Knowledge of Windows, Linux, and Unix operating systems.
• Knowledge of Ghost imaging procedures.
• Willing to work flexible hours, including nights, weekends, overtime, shifts, and on-call duty (up to a maximum of 16 on-call periods per year).
• Aptitude for working on mechanical and electrical components, and experience with computer hardware maintenance (desktops, servers, peripherals).
• Ability to work with minimal supervision.
• Availability to start immediately or within 30 days.

Responsabilidades

• Repair, maintenance, and installation of NCR Voyix equipment in the Lombardy region.
• Ensure service continuity and high levels of customer satisfaction.
• Resolve service issues until the customer is satisfied and SLAs are met.

Conocimientos

Windows

Linux

Unix

Ghost imaging

Problem solving

Minimal supervision

Educación

Technical diploma

Herramientas

Ghost imaging procedures

Descripción del empleo

ABOUT NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking sectors. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees across 35 countries worldwide. For nearly 140 years, we have been global leaders in consumer transaction technologies, transforming everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms digital experiences in retail, restaurants, and banking through SaaS capabilities and a cloud platform.Position: Customer EngineerRegion: LombardyWorking Hours:Monday – Thursday: 8:30 AM – 6:00 PMFriday: 8:30 AM – 5:00 PMSaturday and Sunday: Shift and/or StandbyPOSITION SUMMARY AND KEY RESPONSIBILITIES:The Customer Engineer will be responsible for the repair, maintenance, and installation of our equipment installed in the Lombardy region, ensuring service continuity and high levels of customer satisfaction. You will be responsible for resolving service issues until the situation is settled to the customer's satisfaction and/or in compliance with agreed Service Level Agreements (SLAs). Work will be performed on all equipment supplied by NCR Voyix, specifically workstations and peripherals, printers, front-end POS systems, and self-checkout units.BASIC QUALIFICATIONS:Technical high school diploma or equivalentCategory B driving licenseKnowledge of Windows, Linux, and Unix operating systemsKnowledge of Ghost imaging proceduresThe candidate must be able to work with minimal supervision, possess strong problem-solving skills, quickly acquire new competencies, and be willing to work flexible hours—including nights, weekends, overtime, shifts, and on-call duty (up to a maximum of 16 on-call periods per year).Aptitude for working on both mechanical and electrical components, as well as experience with computer hardware maintenance (desktops, servers, peripherals) and software-related tasks, is required.Knowledge of the local areaAbility to work towards objectives and meet deadlinesAbility to adhere to schedulesProactive attitudeAvailability to start immediately or within a maximum of 30 daysMinimum Annual Base Salary: 27.000,00€ GrossCollective Agreement: CCNL Terziario Distribuzione Servizi (cod. H011)