Concierge Intern: Elevate Florence & Tuscany Experiences

Auberge Collection

Toscana

On-site

EUR 6,100 - 7,300

Part time

5 days ago

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Benefits offered by this job

Expense reimbursement

Job summary

Collegio alla Querce, Auberge Collection, in Florence, Italy, is seeking a Concierge Intern to support personalized experiences for our guests. You will assist with recommendations, restaurant reservations, private tours, and guest requests, while researching local attractions to enrich stays.

Ideal candidates have an interest in Florence and Tuscany, strong communication and organizational skills, and a polished, professional attitude.

Qualifications

Experience in luxury hospitality is a plus.
Degree or current studies in hospitality, tourism, or related field are advantageous.
Strong communicator with a passion for guest service.
Interest in Florence, Tuscany, and cultural heritage.
Professional, warm, and polished attitude.
English fluency required; other languages a plus.

Responsibilities

Assist Concierge team with personalized recommendations and bespoke experiences.
Coordinate restaurant reservations, private tours, transfers, and guest requests.
Research local attractions and exclusive experiences to enrich stays.
Prepare personalized itineraries and guest information with accuracy.
Collaborate with hotel departments and partners to fulfill special requests.
Shadow experienced team members and learn to anticipate guest needs.
Develop and maintain relationships with local partners for authentic experiences.