Florence & Tuscany Luxury Concierge Intern

Hosco.com; Toscana; On-site; EUR 6,700 - 7,800; Part time

Benefits offered by this job

Expense reimbursement

Job summary

Collegio alla Querce, Auberge Collection in Florence is seeking a Concierge Intern starting February 2027. You will support the Concierge team by creating thoughtful, personalized experiences and providing authentic recommendations to help guests discover Florence and Tuscany.

You will assist with arranging bespoke experiences, restaurant reservations, private tours, and guest requests, while researching local attractions and curating itineraries.

Qualifications

• Previous experience in a luxury hospitality environment is a plus.
• Proficiency in English is required; other languages are a plus.

Responsibilities

• Assist Concierge team with personalized recommendations and arranging experiences for guests.
• Coordinate restaurant reservations, private tours, transfers, and other guest requests.
• Research local attractions, events, restaurants, and exclusive experiences to enhance guest stays.
• Prepare personalized itineraries and guest information with accuracy and attention to detail.
• Coordinate special requests and guest arrangements with other departments and partners.
• Shadow experienced team members and learn to anticipate guest needs and deliver seamless service.
• Help build relationships with local partners to access authentic experiences.

Skills

Hospitality experience

English proficiency

Guest service mindset

Education

Hospitality/Tourism degree or current studies

Job description

Collegio alla Querce, Auberge Collection in Florence is seeking a Concierge Intern starting February 2027. You will support the Concierge team by creating thoughtful, personalized experiences and providing authentic recommendations to help guests discover Florence and Tuscany.

You will assist with arranging bespoke experiences, restaurant reservations, private tours, and guest requests, while researching local attractions and curating itineraries.