Communications Data Specialist

Food and Agriculture Organization of the United Nations; Roma; In loco; EUR 40.000 - 60.000; Part-time

Descrizione del lavoro

A global consulting organization is seeking a Communications Data Specialist in Rome to transform digital data into actionable insights. This role involves monitoring digital engagement, establishing a CRM, and creating automated dashboards. The ideal candidate will have 5 years of experience in data and analytics, an advanced degree in a relevant field, and proficiency in tools like Power BI and SQL. A commitment to diversity and integrity is essential for this position.

Competenze

• 5 years of relevant experience in Data, Analytics or related field.
• Advanced university degree required; bachelor's degree plus additional experience acceptable.
• Working knowledge of English required.

Mansioni

• Monitor and evaluate digital engagement using approved analytics and tools.
• Support establishment of a CRM and data management platform.
• Collaborate on audience engagement with the FAO Museum and events.
• Facilitate capacity building through templates and training.

Conoscenze

Web and social analytics tools

Dashboarding tools (e.g., Power BI, Tableau)

Data management (Excel/Sheets)

SQL/Python

CRM (Salesforce)

Excellent interpersonal communication skills

Proficiency in English

Formazione

Advanced university degree in communications, data science, or related fields

Strumenti

GA4

Matomo

Semrush

Meltwater

Sprout Social

Excel

Descrizione del lavoro

Job Description – Communications Data Specialist (2600218)

Job Posting

30 Jan 2026 – Closure 13 Feb 2026, 11:59 PM

Organizational Unit

Office for Corporate Communication (OCC)

Job Type

Consultant – Non‑staff opportunity, 11‑month duration, primary location Italy‑Rome

Recruitment Commitment

• FAO promotes workforce diversity – gender, nationality, background and culture.
• Qualified female applicants, under‑represented nationals and persons with disabilities are encouraged to apply.
• FAO upholds integrity, professional conduct and zero‑tolerance for sexual exploitation, harassment, abuse of authority and discrimination.
• All selected candidates will undergo reference and background checks.
• Applications are treated with strict confidentiality.

Organizational Setting

The Food and Agriculture Organization (FAO) supports the 2030 Agenda through the FAO Strategic Framework, transforming agrifood systems for better production, nutrition, environment, and life, leaving no one behind.

The OCC leads FAO’s corporate and internal communication, ensuring consistent messaging, cost‑effective strategies and supporting visibility and outreach.

This announcement seeks qualified consultants for a roster; roster placement does not guarantee employment but allows consideration for future assignments over the next three years.

Reporting Lines

Reporting to the OCC Directors, working closely with all OCC teams, CSI (IT), technical divisions, regional and country offices.

Technical Focus

The Communications Data Specialist transforms digital and audience data into actionable insights supporting communication strategies and decision‑making. The role focuses on dashboard creation, impact measurement across multiple channels and fostering an audience‑led, data‑driven culture within the OCC.

Tasks and Responsibilities

• Monitor and evaluate FAO’s digital engagement using approved analytics and tools, delivering weekly and monthly executive summaries.
• Support the establishment of a Customer Relationship Management (CRM) and data management platform tracking, standards, audience segmentation and consent management.
• Collaborate on maximizing audience engagement with the FAO Museum and events and exhibits, segmenting insights for diverse target groups including families and press.
• Facilitate capacity building through templates and training for the wider organization, and propose continuous improvements based on industry best practices.
• Identify emerging themes, risks, opportunities, and stakeholder conversations relevant to FAO to translate insights into actionable editorial strategies.
• Monitor platform algorithm changes and industry developments and advise teams on how these affect content performance and audience growth.
• Design and maintain automated dashboards on FAO‑approved platforms for web analytics, social media, media coverage, newsletters and museum engagement, supporting OCC activities and guiding organization‑wide integration.

Candidates Will Be Assessed Against the Following

• Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in communications, media studies, data science, statistics, economics or related fields. Consultants with a bachelor’s degree need two additional years of relevant professional experience.
• 5 years of relevant experience in Data, Analytics or another related field.
• Working knowledge (proficiency – level C) of English.

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Selection Criteria

• Proficient in web and social analytics tools (e.g., GA4, Matomo, Semrush, Meltwater, Sprout Social), dashboarding (e.g., Power BI, Tableau) and data management (Excel/Sheets; SQL/Python advantageous), CRM (Salesforce).
• Demonstrated ability to work independently and in a multicultural, multilingual environment.
• Preferred experience includes defining KPIs for international organizations, familiarity with CRM/email analytics, knowledge of food security or public‑sector communications, and skills in SEO/AEO audits and A/B testing.
• Excellent interpersonal communication skills.
• Proactively looking for ways to improve workflows and team efficiencies, deadline‑oriented.
• Self‑sufficient, accountable and able to work autonomously with minimal supervision.
• Strong attention to detail, critical thinker, strong work ethic, positive attitude while routinely exercising sound judgment.
• Awareness of ethical and sensitive issues in the context of data and communications; ability to handle confidential assets.
• Excellent communication skills, both written and verbal, with the ability to explain processes and train colleagues.

All candidates should adhere to FAO values of commitment, respect for all and integrity and transparency.

Additional Information

• FAO does not charge any fee at any stage of the recruitment process.
• Academic credentials or degrees must be obtained from an educational institution recognized in the IAU/UNESCO list.
• Appointment subject to medical fitness, accreditation, visa and security clearances.

How to Apply

Apply online at <a href="https://jobs.fao.org">Jobs at FAO</a>.
Attach a letter of motivation to the profile.
Complete your application before the deadline date.

FAO will consider only applications received through the FAO recruitment portal. Personal information provided may be shared within FAO and with other companies acting on FAO’s behalf for pre‑screening of applications, assessment tests, background checks and related services. Consent may be withdrawn at any time.