Client Success Architect – Global Growth (Hybrid)

Seedtag; Lombardia; Híbrido; EUR 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Gympass

Ticket restaurants

Resumo da oferta

Seedtag in Milan is seeking a Client Success Manager to support campaigns from kickoff to reporting, ensuring client satisfaction and revenue growth. The role focuses on upselling, cross-channel strategies, and close collaboration with Ad Operations.

The candidate should have 2-3+ years in media, advertising or tech sales/support, strong Excel skills, and knowledge of DSP/SSP platforms. Hybrid work model with global scale exposure.

Qualificações

• 2-3+ years of Media, Advertising or Technology experience in a sales, marketing or support role.
• Strong Excel skills to regularly analyse data and generate insights.
• Knowledge of DSP/SSP platforms such as DV360, The Trade Desk, LiveRamp.
• Proven ability to build and maintain client relationships.

Responsabilidades

• Design strategies to provide Next Best Action for clients and upsell new products or channels.
• Initiate and execute client campaigns with Ad Operations on timelines and budgets.
• Respond to client inquiries and coordinate internal responses on time.
• Track retention and campaign success metrics aiming for high KPI attainment.
• Prepare regular campaign performance reports with insights per client preferences.
• Escalate issues to senior management when needed and summarize tried solutions.

Conhecimentos

Excel

DSP/SSP knowledge

Client relationships

Data analysis

Communication

Ferramentas

DV360

The Trade Desk

LiveRamp

Descrição da oferta de emprego

Seedtag in Milan is seeking a Client Success Manager to support campaigns from kickoff to reporting, ensuring client satisfaction and revenue growth. The role focuses on upselling, cross-channel strategies, and close collaboration with Ad Operations.

The candidate should have 2-3+ years in media, advertising or tech sales/support, strong Excel skills, and knowledge of DSP/SSP platforms. Hybrid work model with global scale exposure.