Italy Client Success Manager — Growth & Retention

Seedtag; Milano; Ibrido; EUR 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Access to wellness programs

Ticket restaurant access

Flexible work arrangements

Online learning courses

Descrizione del lavoro

A leading ad technology company in Italy is seeking a Client Success Manager to drive revenue growth and retention. The ideal candidate will have 3-5+ years of experience in Client Success or Account Management within the AdTech or Digital Media sectors. Responsibilities include managing client relationships, implementing strategic processes, and providing data-driven insights. The position offers flexibility and a supportive culture for professional growth.

Competenze

• 3-5+ years of experience in Client Success, Account Management, or similar roles in AdTech.
• Proven track record of leading Client Success teams.
• In-depth knowledge of the digital advertising ecosystem in Italy.

Mansioni

• Partner with Sales to identify growth and secure renewals.
• Implement client success processes and ensure SLAs are met.
• Manage executive-level relationships for major clients.

Conoscenze

Client Success Management

Account Management

Digital Advertising Knowledge

Leadership

Communication Skills

Negotiation Abilities

Strumenti

Salesforce

JIRA

Business Intelligence Platforms

Descrizione del lavoro

A leading ad technology company in Italy is seeking a Client Success Manager to drive revenue growth and retention. The ideal candidate will have 3-5+ years of experience in Client Success or Account Management within the AdTech or Digital Media sectors. Responsibilities include managing client relationships, implementing strategic processes, and providing data-driven insights. The position offers flexibility and a supportive culture for professional growth.