Branch Manager - Milano Centrale Station

Centauro Rent a Car - Alquiler de coches; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading car rental company seeks an experienced Branch Manager to oversee operations at the Milano Centrale Station. This role requires over 5 years in the rent-a-car industry, strong customer service skills, and a focus on team management. The successful candidate will organise schedules, manage costs, and enhance service offerings. Competitive salary with commissions, ongoing training, and a company car are included. Join us if you are dynamic and passionate about customer service.

Servizi

Fixed salary plus variable pay

Company car

Ongoing training

Potential for professional growth

Competenze

• At least 5 years of experience in the rent‑a‑car business.
• Experience coordinating another operator is highly valued.
• Strong knowledge of operational details like vehicle incidents and cross‑selling systems.

Mansioni

• Organise team schedules to ensure consistent customer service.
• Oversee subcontracted service providers such as maintenance and cleaning.
• Control operating costs and achieve target budgets.
• Enhance cross‑selling of services both personally and by the team.
• Assist customers in operational management and coordinate schedules.
• Maintain a positive work environment and foster employee commitment.
• Report to management on operations and results.

Conoscenze

Customer service skills

Commercial orientation

Office Automation

Team management

Fluent English

Descrizione del lavoro

Join us at Centauro Rent a Car to lead the Milano Centrale Station as a Branch Manager.

About the role

Centauro Rent a Car is a market leader with over 50 years of experience in the car rental sector. We have offices across Southern Europe, the Mediterranean coast and the Greek islands. We are looking for a proactive, dynamic and energetic Branch Manager to manage our Milano Centrale Station office.

Responsibilities

• Organise team schedules to ensure consistent customer service.
• Oversee subcontracted service providers (maintenance, cleaning, repair, etc.).
• Control operating costs and achieve target budgets.
• Enhance cross‑selling of services (GPS, higher category, etc.) both personally and by encouraging the team.
• Assist customers in operational management and coordinate schedules.
• Maintain a positive work environment, enable professional development and foster employee commitment.
• Report to management on operations, results and incidents, and receive necessary guidance.

Qualifications

• At least 5 years of experience in the rent‑a‑car business.
• Experience coordinating another operator is highly valued.
• Strong knowledge of operational details: vehicle incidents, cross‑selling systems, etc.
• Commercial orientation and excellent customer service skills.
• Advanced level of Office Automation.
• Fluent English; other languages are a plus.

What we offer

• Full‑time vacancy.
• Fixed salary plus variable pay based on incentives and commissions.
• Company car.
• Ongoing training.
• Potential for professional growth.

If you are passionate about customer service, have a commercial profile, and love working with people, sign up to become part of our team.