BPO Sales & Account Lead - Italy Market

Concentrix; Vimercate; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus

Benefits package

Hybrid/remote working model

Descrizione del lavoro

Concentrix is seeking a commercially driven Sales & Account Manager to accelerate growth in the Italian market. You will develop new business opportunities while expanding relationships with existing clients, driving revenue, and identifying market opportunities in a hybrid environment.

You will lead negotiations, deliver tailored solutions, and collaborate with Operations, Solutions, Finance, and Leadership to achieve business objectives. Italian fluency and English at B2 level are required.

Competenze

• 5+ years in sales, business development, or account management.
• Proven track record in new logo acquisition and account growth.
• Experience in BPO/CX/outsourcing sector.
• Strong client relationship management and stakeholder engagement.
• Excellent negotiation, presentation, and communication abilities.
• Experience with CRM and MS Office.
• Fluent Italian and English (B2 level).

Mansioni

• Identify, qualify, and develop new business opportunities within the Italian market.
• Develop sales strategies to achieve revenue targets.
• Generate and manage a healthy sales pipeline through networking, referrals, and market intelligence.
• Lead client presentations, solution proposals, contract negotiations, and deal closures.
• Monitor market trends, competitor activities, and emerging opportunities.
• Develop and maintain relationships with strategic clients, focusing on retention and growth.
• Collaborate with internal teams to deliver tailored client solutions and ensure service excellence.
• Conduct regular business reviews and strategic planning with key stakeholders.

Conoscenze

Sales experience

New logo acquisition

Account management

Client relationships

Negotiation

Presentation skills

CRM platforms

Microsoft Office

Italian English

Strumenti

CRM platforms

Descrizione del lavoro

Concentrix is seeking a commercially driven Sales & Account Manager to accelerate growth in the Italian market. You will develop new business opportunities while expanding relationships with existing clients, driving revenue, and identifying market opportunities in a hybrid environment.

You will lead negotiations, deliver tailored solutions, and collaborate with Operations, Solutions, Finance, and Leadership to achieve business objectives. Italian fluency and English at B2 level are required.