Bilingual Product Support Specialist (EN/FR) – Marine Tech

Garmin Italy Technologies; Massarosa; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Massarosa, Italy, is looking for Product Support Specialists to handle customer inquiries via phone, email, and chat while maintaining a friendly atmosphere. Candidates should be fluent in English and French, possess excellent communication skills, and have a knack for troubleshooting. Experience in customer service and knowledge of marine activities are advantageous. To apply, candidates must be adept at managing their time and supporting clients effectively.

Competenze

• Experience in customer service is a plus.
• Ability to handle difficult customers while maintaining professionalism.
• Experience in an office setting and knowledge of office responsibilities.
• Fluency in German is a bonus.
• Passion for marine related activities.

Mansioni

• Resolve customer inquiries and issues via email, phone or online chat.
• Communicate and respond to product reviews.
• Advise customers on company information.
• Help customers use our products.
• Offer first level technical support.

Conoscenze

Fluency in English

Fluency in French

Clear written and verbal communication skills

Computer skills and proficiency

Aptitude for troubleshooting

Time management skills

Organizational skills

Descrizione del lavoro

A leading technology company in Massarosa, Italy, is looking for Product Support Specialists to handle customer inquiries via phone, email, and chat while maintaining a friendly atmosphere. Candidates should be fluent in English and French, possess excellent communication skills, and have a knack for troubleshooting. Experience in customer service and knowledge of marine activities are advantageous. To apply, candidates must be adept at managing their time and supporting clients effectively.