Bilingual Danish & English Customer Support Specialist

Concentrix; Napoli; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider is seeking Customer Support Specialists to join their team in Napoli, Italy. This mid-level position requires proficiency in Danish and English and involves providing exceptional support to clients. The role includes advising clients, identifying needs, and assisting with travel-related issues. The company offers a competitive salary, private medical healthcare, and opportunities for career growth.

Servizi

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Multisport card access for discounted memberships

Career growth opportunities

Competenze

• C1 level in Danish and English preferred.
• Positive attitude and love for customer communication.
• Customer service experience and CRM knowledge is a plus.

Mansioni

• Provide support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, and services.
• Identify client needs and suggest solutions.
• Assist customers with travel-related issues.

Conoscenze

Proficiency in Danish

Proficiency in English

Customer service

Communication skills

Descrizione del lavoro

A leading customer service provider is seeking Customer Support Specialists to join their team in Napoli, Italy. This mid-level position requires proficiency in Danish and English and involves providing exceptional support to clients. The role includes advising clients, identifying needs, and assisting with travel-related issues. The company offers a competitive salary, private medical healthcare, and opportunities for career growth.