Bellperson

Oetker Hotels; Capri; In loco; EUR 18.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff accommodation

Staff canteen

Healthy work-life balance

Descrizione del lavoro

Hotel La Palma in Capri seeks a dedicated Bellperson to welcome guests with a courteous, attentive approach. You will escort arrivals, handle luggage, arrange hydrofoil tickets, and offer local information while maintaining a safe environment and accurate service records.

The role includes assisting with check-in/check-out from the port to the pier and driving the hotel vehicle as required. Applicants should be able to stand for long periods, stay composed under pressure, and handle heavy

Competenze

• Clear communication required.
• Must remain calm under pressure.
• Ability to stand for the entire shift in indoor and outdoor spaces.
• Long hours may be required.
• Heavy lifting up to 50kg and frequent lifting of luggage carts.

Mansioni

• Escort arrivals and departures, handle luggage, arrange hydrofoil tickets, and provide local information.
• Maintain a clean, safe environment; perform errands and manage baggage storage; keep service records.
• Assist guests with check-in/check-out from port to pier, drive hotel vehicle as needed, and welcome guests in a courteous manner.

Conoscenze

Clear communication

Composure under pressure

Stamina and mobility

Guest service mindset

Teamwork

Descrizione del lavoro

Hotel La Palma - Capri’s first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a rooftop restaurant and bar, its own beach club, a newly built pool deck, a spa and a high-fashion boutique.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Missions: The Bellperson ensure adherence to company values while providing courteous guest assistance, including escorting arrivals, handling luggage, arranging hydrofoil tickets, and offering local information. Perform errands, maintain a clean and safe environment, and operate company vehicles responsibly. Support guest transportation needs, manage baggage storage, and keep accurate service records—all while delivering friendly, attentive service. The main duties of the bellman are to assist guests with check-in/check-out procedures from the time of reception at the port until departure from the pier, to drive the hotel vehicle according to the scheduled rides and according to the guests' needs, and to welcome guests during their stay in an attentive, courteous, and friendly manner.

Profile

• Ability to convey information and ideas clearly.
• Must maintain composure under pressure.
• Ability to stand for the entire shift in both indoor and outdoor spaces.
• Long hours are sometimes required.
• Heavy work- exerting up 50kg of force occasionally, and/or 25 kg of force frequently while lifting, carrying,-pushing, or pulling a luggage cart and otherwise moving objects.

Benefits

We offer competitive salaries, shared staff accommodation with kitchen and laundry facilities, access to the staff canteen during working shifts, and a healthy work-life balance.