Rooms Attendant - Turndown

Oetker Hotel Management Company GmbH; Capri; On-site; EUR 23,000 - 27,000; Full time

Benefits offered by this job

Shared staff accommodation

Daily staff meals

Job summary

Hotel La Palma in Capri seeks a Room Attendant to uphold luxury cleanliness and presentation in guest rooms and public areas. You will manage linens, amenities, and cleaning supplies while supporting our housekeeping team to ensure an impeccable guest experience.

English proficiency is preferred; professionalism, reliability and teamwork are essential as you collaborate with supervisors and other departments to deliver seamless service.

Qualifications

• Meticulous attention to detail and a strong sense of responsibility.
• Respect for guest privacy and adherence to health and safety procedures.
• Comfort with maintaining high standards of cleanliness and presentation.

Responsibilities

• Care for guest rooms, bathrooms, corridors and public areas to luxury standards.
• Handle linens, amenities, equipment and cleaning supplies with care.
• Respond to guest requests, report maintenance issues, manage lost and found items.

Skills

Attention to detail

English language

Teamwork

Job description

Hotel La Palma - Capri’s first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a newly built pool deck, a spa and a high-fashion boutique. Starting from the 2026 season Hotel La Palma has partnered with Casa Tua to create a distinctive collection of dining experiences. At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Missions:The Room Attendant plays a fundamental role in delivering an exceptional guest experience by ensuring the highest standards of cleanliness, presentation, and comfort throughout guest rooms and assigned areas of the hotel.

The role is responsible for preparing and servicing guestrooms in accordance with established luxury hospitality standards, ensuring that all rooms are impeccably maintained, fully replenished, and consistently presented to create a welcoming and relaxing environment. Responsibilities include the care of guest rooms, bathrooms, corridors, and assigned public areas, while ensuring the proper handling of linens, amenities, equipment, and cleaning supplies.

Profile:The successful candidate demonstrates a meticulous attention to detail, a strong sense of responsibility, and a commitment to maintaining quality and efficiency throughout daily operations. Respect for guest privacy, adherence to health and safety procedures, and compliance with departmental standards are essential aspects of the position.

Working closely with Housekeeping Supervisors and other hotel departments, the Room Attendant contributes to the smooth operation of the hotel by responding promptly to guest requests, reporting maintenance issues, managing lost and found items, and supporting the overall cleanliness and presentation of the property.

Professionalism, reliability, teamwork, and a genuine passion for hospitality are key attributes for success in this role.

Advanced English is preferred to support effective communication with international guests and colleagues, ensuring seamless service delivery and an elevated guest experience.

Benefits: We offer a competitive compensation package, a healthy work-life balance that allows you to fully enjoy your time both at work and in one of the world’s most beautiful destinations, and shared staff accommodation options including kitchen & laundry services, designed to make your relocation and stay as comfortable as possible. We also offer a daily meal in our free staff canteen, based on your daily shift. We are committed to creating an environment where our team members can thrive professionally while maintaining their personal well-being.