B2B Account Manager — Hospitality & Partner Growth

The Social Hub; Toscana; On-site; EUR 33,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Company events

Global company pedigree

Job summary

The Social Hub in Florence is seeking an Account Manager to manage B2B partner relationships across business, education, and leisure sectors. You will turn opportunities into confirmed bookings, handle rate agreements and contracts, and keep Salesforce data clean and current while collaborating with Revenue and Community teams.

With 2–4 years of operational sales experience in Meetings & Events or hotel settings, you will contribute to growth, upsell opportunities, and market-rate checks to

Qualifications

• 2 to 4 years of operational sales experience within Meeting & Events or a Hotel setting.
• Post-secondary degree.
• Experience managing partner relationships and spotting upselling opportunities.
• Strong organizational skills and top-tier attention to detail for handling contracts and rates.
• Hands-on experience using Salesforce or similar CRM tools.
• Excellent communication skills and a pragmatic, problem-solving mindset.

Responsibilities

• Handle incoming requests and leads quickly to deliver competitive, winning offers.
• Build lasting relationships with business, education, and leisure partners to drive repeat bookings.
• Draft and process rate agreements, proposals, and contracts with sharp accuracy.
• Keep partner data clean and current in Salesforce and internal systems.
• Team up with Revenue, Reservations, and Community crews to align on rates and guest perks.
• Check in regularly with key accounts to spot renewal and upselling opportunities.
• Keep an eye on local market rates to keep our offers attractive and smart.
• Join in on local community events to keep our partner network thriving.

Skills

Operational sales experience

Account management

CRM data management

Upselling skills

Communication

Contract negotiation

Education

Post-secondary degree

Tools

Salesforce

Job description

The Social Hub in Florence is seeking an Account Manager to manage B2B partner relationships across business, education, and leisure sectors. You will turn opportunities into confirmed bookings, handle rate agreements and contracts, and keep Salesforce data clean and current while collaborating with Revenue and Community teams.

With 2–4 years of operational sales experience in Meetings & Events or hotel settings, you will contribute to growth, upsell opportunities, and market-rate checks to