B2B Hospitality Account Manager: Growth & Partnerships

The Social Hub (B Corp™); Firenze; Hybrid; EUR 33,000 - 40,000; Full time

Benefits offered by this job

Dynamic workplace

B Corp certification

Growth opportunities

Employee discounts

Vibrant workplace

Job summary

The Social Hub in Florence, Italy is seeking an energetic operations-driven sales professional to manage B2B partner relationships across business, education, and leisure sectors. You will convert leads to bookings, keep Salesforce data accurate, and collaborate with Revenue and Community teams to optimize rates and guest perks.

Ideal candidates bring 2–4 years in sales within meetings and events or hotel settings, a post-secondary degree, and strong communication and organizational skills.

Qualifications

• 2–4 years of operational sales experience in Meeting & Events or hotel settings.
• Post-secondary degree required.
• Experience managing partner relationships and spotting upselling opportunities.
• Strong organizational skills and attention to detail for contracts and rates.
• Hands-on experience using Salesforce or similar CRM tools.
• Excellent communication and a pragmatic, problem-solving mindset.

Responsibilities

• Handle incoming requests and leads quickly to deliver competitive offers.
• Build lasting relationships with business, education, and leisure partners to drive repeat bookings.
• Draft and process rate agreements, proposals, and contracts with accuracy.
• Keep partner data clean in Salesforce and internal systems.
• Collaborate with Revenue, Reservations, and Community teams on rates and perks.
• Check in with key accounts to spot renewal and upsell opportunities.
• Monitor local market rates to keep offers attractive and competitive.
• Participate in local community events to grow the partner network.

Skills

Operational sales

CRM tools

Communication skills

Upselling & negotiation

Organizational skills

Education

Post-secondary degree

Tools

Salesforce

Job description

The Social Hub in Florence, Italy is seeking an energetic operations-driven sales professional to manage B2B partner relationships across business, education, and leisure sectors. You will convert leads to bookings, keep Salesforce data accurate, and collaborate with Revenue and Community teams to optimize rates and guest perks.

Ideal candidates bring 2–4 years in sales within meetings and events or hotel settings, a post-secondary degree, and strong communication and organizational skills.