B2B Hospitality Account Manager | Growth & Partnerships

Hospitaliti; Toscana; Hybrid; EUR 33,000 - 40,000; Full time

Job summary

The Social Hub, hired via Hosco, is seeking an operational sales professional in Firenze to drive B2B bookings across business, education, and leisure partners. You will manage offers, contracts, and partner data while collaborating with Revenue and Community teams to optimize rates and perks.

Ideal candidates bring 2–4 years in hospitality or meetings/events sales, a post-secondary degree, and hands-on Salesforce experience.

Qualifications

• 2 to 4 years of operational sales experience within Meeting & Events or a Hotel setting.
• You hold a post-secondary degree.
• You have solid experience managing partner relationships and spotting upselling opportunities.
• You bring strong organizational skills and top‑tier attention to detail for handling contracts and rates.
• You have hands‑on experience using Salesforce or similar CRM tools.
• You bring excellent communication skills and a pragmatic, problem‑solving mindset.
• Experience in the hospitality industry is preferred.

Responsibilities

• Handle incoming requests and leads quickly to deliver competitive, winning offers.
• Build lasting relationships with business, education, and leisure partners to drive repeat bookings.
• Draft and process rate agreements, proposals, and contracts with sharp accuracy.
• Keep partner data clean and current in Salesforce and internal systems.
• Team up with Revenue, Reservations, and Community crews to align on rates and guest perks.
• Check in regularly with key accounts to spot renewal and upselling opportunities.
• Keep an eye on local market rates to keep our offers attractive and smart.
• Join in on local community events to keep our partner network thriving.

Skills

B2B Sales

Relationship Management

Sales Strategy

Communication

Upselling

Education

Post-secondary degree

Tools

Salesforce

Job description

The Social Hub, hired via Hosco, is seeking an operational sales professional in Firenze to drive B2B bookings across business, education, and leisure partners. You will manage offers, contracts, and partner data while collaborating with Revenue and Community teams to optimize rates and perks.

Ideal candidates bring 2–4 years in hospitality or meetings/events sales, a post-secondary degree, and hands-on Salesforce experience.