Automotive Diagnostics Field Engineer - Italy Travel

MSX International; Lombardia; Hybride; EUR 36 000 - 42 000; Plein temps

Résumé du poste

MSX International is seeking an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it, helping reduce downtime and deliver first-time-right repairs.

The role requires the willingness to travel throughout Italy, with 50% office-based in Milan and 50% field-based across the country. Fluency in Italian and English is preferred.

Qualifications

• Strong experience in automotive diagnostics / technical support / workshop or field service.
• Proven ability to fix complex electrical/electronic faults
• Hands‑on use of OEM diagnostic tools
• Confidence reading wiring diagrams and technical documentation
• Experience working with workshops, engineering, or technical teams
• Ability to support and guide technicians
• Preferred: field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background

Responsabilités

• Support dealerships and repairers on-site and remotely
• Diagnose and resolve complex electrical, electronic, and drivability faults
• Use OEM tools for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues across fleets
• Create clear technical reports and case updates
• Coach technicians and provide hands‑on guidance
• Feed recurring issues into continuous improvement

Connaissances

Automotive diagnostics

Technical support

Workshop or field service

OEM diagnostic tools

Root cause analysis

Reading wiring diagrams

Coaching technicians

Outils

OEM diagnostic tools

Description du poste

MSX International is seeking an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it, helping reduce downtime and deliver first-time-right repairs.

The role requires the willingness to travel throughout Italy, with 50% office-based in Milan and 50% field-based across the country. Fluency in Italian and English is preferred.