Automation Specialist - Maintenance Dept. - Cuneo

Manpower Italia; San Ferdinando; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A staffing agency is looking for a candidate to provide technical support for wind turbine projects. Responsibilities include troubleshooting, analyzing operational data, and assisting with O&M tasks. The ideal candidate holds a degree in Mechanical or Electrical Engineering and has at least 3 years of relevant experience in the industry. Knowledge of wind turbine operations is crucial. This role offers a competitive salary within the range of €30,000–€40,000 gross/year.

Servizi

Competitive compensation

Coaching & Mentoring

Training budget for courses

Tech Gear provided

Stock Option Plan eligibility

Regular team-building activities

Competenze

• Minimum 3 years of experience in wind farm construction or O&M.
• Strong background in wind turbine O&M knowledge.
• Basic communication level in English and Chinese.

Mansioni

• Provide technical guidance and troubleshooting.
• Analyze wind turbine operational data.
• Process service requests and manage technical risks.

Conoscenze

Driving license

Proactive and collaborative

Technical Engineering skills

Ability to work in multicultural teams

Formazione

Mechanical or Electrical Engineering

Descrizione del lavoro

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

• Technical guidance to O&M and troubleshooting, commissioning guidance for new projects；
• To utilize the software or other platform to analyze the wind turbine operational data and enhance the operation performance；
• Respond the technical questions from O&M (including customers), and for complex technical issues, clearly and accurately communicate task requirements to back office such as GW or GWI；
• FEMS service request processing;
• Assistance to quality department in managing and avoiding major technical risks (O&M part), root cause analysis of failures or technical problems;
• Assisting GWI's technical management function with information gathering + task execution + feedback on task progress.
• Conduct internal and external technical training, especially regular case studies, experience & summarization sharing, to cultivate the O&M capabilities of the local team.
• Optimization of operation and maintenance manuals and other related technical documents.

Qualifications

• Education: Mechanical or Electrical Engineering.
• Profile: Proactive, challenge,motivated,being collaborative, open to innovation and capability to work in multicultural teams.
• Skills: Driving license, Project Technical Engineering/Commissioning Engineering or Mechanical or Electrical Engineering.
• Experience: Minimum 3 years of experience in windfarm construction or O&M, or 3 years' experience in engineering technology department.
• With a strong background in wind turbine O&M knowledge.
• Language: English and Chinese, English: at basic communication level

Who We Are

At Spoki, we are redefining the way companies communicate with their customers through innovative technology, 3x YoY growth , and the ambition to become a Unicorn.

We provide Conversational Commerce tools that optimize marketing, sales, and customer support, making every interaction smooth, efficient, and personalized.

With WhatsApp as our core channel and AI-powered solutions, our mission is to help millions of businesses grow through exceptional customer experiences.

Joining Spoki means becoming part of a passionate and ambitious team, ready to scale globally, where innovation, meaningful conversations, and sustainable growth are at the heart of everything we do.

We Are Hiring:

CRM & Marketing Automation Specialist (HubSpot)

Core Stack

• Automation (preferred): Zapier, n8n and similar tools (e.g. Make, Pipedream, Workato).
• Channels: WhatsApp, email, SMS, web.

As a CRM & Marketing Automation Specialist , you will be the architect of our lifecycle journeys and the technical driver of retention, nurturing, and conversion.

You will design, implement, and scale omnichannel flows on HubSpot, orchestrating automations with Zapier/n8n (and similar) when needed.

Your mission will be to build a measurable CRM engine that boosts LTV, conversion rate, and the end-to-end customer experience.

Your Responsibilities

• Design and maintain full-funnel journeys (acquisition → onboarding → activation → retention → win-back) on WhatsApp, email, and SMS, native in HubSpot.
• Define dynamic segmentations (behavioral, RFM, intent) and lead scoring (demographic + behavioral), with SLA MQL→SQL in collaboration with Sales.
• Plan and execute A/B and multivariate tests on messaging, timing, channels, and incentives to optimize conversion and LTV.

Automation & Integrations

• Design and develop workflows in HubSpot (Workflows, Sequences, Custom Properties/Objects, Deals/Pipeline automation).
• Orchestrate automations and integrations with Zapier and/or n8n using REST APIs and webhooks to synchronize CRM, data sources, and third‑party systems.

Data, AI & Analytics

• Build dashboards on key KPIs: deliverability, OR/CTR, stage‑based CVR, CAC payback, churn, LTV, retention cohorts.
• Integrate AI via APIs (OpenAI, Vertex AI) for content personalization, predictive scoring, conversation analysis, and next‑best‑action.

Ideal Profile

Experience & Skills (must‑have)

• HubSpot: hands‑on experience with Marketing/Sales Hub, Workflows, Sequences, Custom Properties/Objects, Lead Scoring, Attribution/Reporting.
• Automation: strong operational knowledge of Zapier and/or n8n for complex workflows; familiarity with REST APIs and webhooks.
• Omnichannel Messaging: best practices on WhatsApp, email, and SMS (content, timing, frequency management).
• Soft skills: problem‑solving, results‑orientation, attention to UX and copywriting; ability to manage multiple projects in dynamic environments.
• Languages: excellent English (written and spoken); Spanish is a plus.

Nice to Have

• Experience with similar tools: Make (ex Integromat), others.

What We Offer

• A key role in driving CRM‑led growth within a fast‑scaling global company.
• Competitive compensation: €30,000–€40,000 gross/year, with possible performance‑based adjustments.
• Coaching & Mentoring: continuous 1:1 support and structured feedback sessions.
• Training: dedicated budget for courses, certifications (e.g. HubSpot), and events.
• Tech Gear: Apple MacBook Pro, Apple Keyboard, Apple Trackpad, 2nd widescreen monitor.
• Eligibility for the Spoki Stock Option Plan.
• Regular team‑building activities and celebration events.
• Access to cutting‑edge technologies and resources.
• Additional company perks (internal library, knowledge‑sharing, communities of practice).

Our Hiring Process

• Introductory call with the Hiring manager
• Structured interview and technical assessment