Athens Italian-Speaking Customer Support Agent

WW Talents; Cremona; In loco; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Flight within EU

Airport pickup

Hotel accommodation

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece, with relocations support and training provided. The role offers a competitive package and a fully paid training program as part of a dynamic, international team.

You will handle Italian communications via phone, email and chat, ensuring high satisfaction while resolving account-related issues and guiding customers through platform features.

Competenze

• :

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions; troubleshoot issues and provide solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems accurately.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English (B2+)

Strong communication

Customer focus

Problem solving

Data entry

Rotating shifts

Teamwork

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece, with relocations support and training provided. The role offers a competitive package and a fully paid training program as part of a dynamic, international team.

You will handle Italian communications via phone, email and chat, ensuring high satisfaction while resolving account-related issues and guiding customers through platform features.