Assistant Housekeeping Manager — Guest Experience Leader

Russottigestionihotels; Trappitello; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading hotel management company in Trappitello seeks an Assistant Housekeeping Manager for the Delta Hotels Marriott Giardini Naxos. This role involves assisting in the efficient running of the Housekeeping department, ensuring exceptional guest service, conducting quality checks, and resolving guest complaints. Ideal candidates should have supervisory experience, flexibility for shifts, and good communication skills in English. Interested candidates should send their CV, photos, and data processing authorization according to GDPR.

Competenze

• Experience as a Housekeeping Supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks in large organizations.
• Flexibility to work various shifts, including evenings and weekends.
• Good communication skills in written and verbal English.

Mansioni

• Ensure Housekeeping Attendants deliver exceptional guest service.
• Handle guest and internal customer complaints courteously.
• Conduct quality checks on works done by Room Attendants.
• Ensure timely cleaning of rooms.
• Report adverse guest comments to Housekeeping Manager.
• Conduct checks on Public Areas and ensure maintenance work.
• Ensure punctuality and appearance standards of Housekeeping staff.

Conoscenze

Communication skills

Flexibility

Descrizione del lavoro

A leading hotel management company in Trappitello seeks an Assistant Housekeeping Manager for the Delta Hotels Marriott Giardini Naxos. This role involves assisting in the efficient running of the Housekeeping department, ensuring exceptional guest service, conducting quality checks, and resolving guest complaints. Ideal candidates should have supervisory experience, flexibility for shifts, and good communication skills in English. Interested candidates should send their CV, photos, and data processing authorization according to GDPR.