Application Analyst (Nurse)

InterSystems; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading healthcare technology company in Milano seeks a Clinical Application Analyst to implement its products in healthcare settings. The role demands excellent communication and consultative skills, with at least 5 years of healthcare experience. Ideal candidates will possess a deep understanding of clinical processes and experience with Electronic Medical Records systems, ensuring customers receive maximum benefits from tailored solutions.

Competenze

• At least 5 years’ experience working in healthcare as a Nurse.
• Experience working in a nursing or physician role within a hospital environment.
• Experience contributing to a multi-disciplined team.

Mansioni

• Ensure successful contracting and implementation of InterSystems products.
• Understand customer processes and assess solution fit.
• Advise customers on maximizing benefits from the solution.

Conoscenze

Excellent communication skills

Consultative skills

Experience interacting with customers

Deep understanding of clinical processes

Experience with Electronic Medical Records systems

Understanding of Information Systems

Business process mapping

Formazione

University Degree

Descrizione del lavoro

The Clinical Application Analyst will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Analyst will become an expert product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible . Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential that they keep up to date with new product developments as they become available through the normal product release cycle.

Skills and Experience

Essential

• Excellent communication skills and experience of conducting customer training, workshops and / or presentations
• Excellent consultative skills ability to articulate and communicate ideas
• Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
• At least 5 years’ experience working in healthcare as a Nurse and a deep understanding of clinical processes
• Experience with Electronic Medical Records systems
• Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
• Experience working in a nursing or physician role within a hospital environment.
• Experience contributing to a multi-disciplined team
• Experience with writing functional documents
• Experience of business process mapping
• Knowledge of Information Systems
• University Degree

Desirable

Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government / public and / or private sector businesses

Experience implementing software solutions

Exposure to IT services in a customer-facing setting

Previous experience as an Application or Configuration Specialist

Previous experience of change management

Good computer skills

Experience conducting software testing