Ambassador - Lazio

Abbott Laboratories; Roma; In loco; EUR 46.000 - 60.000; Tempo pieno

Descrizione del lavoro

Abbott Laboratories in Italy seeks an Ambussador for key accounts and new business development in the diagnostics field. You will manage senior customer relationships, drive profitability, forecast revenue, and coordinate with cross-functional teams to ensure post-sales success.

You have 1–3 years in diagnostics, a relevant degree, strong communication, and fluency in Italian and English. This on-site role offers growth opportunities within a global leader in healthcare.

Competenze

• Bachelor's degree or equivalent experience required.
• 1–3 years in diagnostics with account management focus.
• Proven success in a similar role with references.
• Fluency in Italian and English.

Mansioni

• Full revenue accountability including forecasting and target achievement.
• Act as Abbott’s primary contact for customers and strengthen relationships.
• Manage account development through strategic account management and post-sales processes.
• Identify opportunities for new product and menu expansion and support sales activities.
• Prepare and conduct regular business reviews with customers.
• Renew core accounts and negotiate long-term contracts.
• Support implementation of new tests and provide customer training.
• Oversee cross-functional post-sales implementation with the Project Manager.
• Measure success by profitability, NPS, renewal rate and revenue.

Descrizione del lavoro

Primary Function

Abbott Ambassador

The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.

Key Responsibilities

• Full revenue accountability, including forecasting and achievement of target performance.
• Act as a trusted partner and advisor, serving as Abbott’s primary point of contact for customers.
• Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes.
• Identify opportunities for new product and menu expansion and support sales activities.
• Prepare and conduct regular business reviews with customers.
• Manage routine renewals of core business accounts and negotiate long-term contracts.
• Support the implementation of new tests.
• Provide ongoing customer training and coaching as required.
• Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.
• Success in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.

Education and Required Skills

• Bachelor's degree or equivalent experience required. A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.
• 1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.
• Proven success in a similar role, supported by management references and customer testimonials.

• Demonstrated ability to engage effectively with customers, including senior management and key stakeholders.
• Strong product and industry knowledge.
• Solid understanding of customer decision-making processes and stakeholder dynamics.
• Strong solution-selling and relationship-building skills.
• Excellent communication skills.
• Ability to identify issues and lead problem-solving efforts.
• Long-term strategic account management mindset.
• Fluency in the local language and English is required; additional languages are considered an advantage.

Employment Classification:

Employee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).

Gross Annual Salary (RAL): min

€46,000 max €60,000.

Target Bonus:

20%.