Ambassador - Abruzzo e Marche

Thornton Tomasetti; Pescara; Ibrido; EUR 46.000 - 60.000; Tempo pieno

Descrizione del lavoro

Abbott is seeking an Ambassador based in Italy (Rome) to manage and expand existing accounts, strengthen customer relationships, and improve profitability. You will forecast revenue, lead renewals, and coordinate post-sales implementations with cross-functional teams.

The role requires a Bachelor's degree and 1–3 years in diagnostics, plus strong communication and strategic selling skills. Fluency in Italian and English is expected. 75% travel is noted in the posting.

Competenze

• Bachelor’s degree or equivalent is required; a degree in a health/engineering/Business field is preferred.
• Experience in the diagnostics industry and account management is valued.
• Strong communication and stakeholder management skills essential.

Mansioni

• Full revenue accountability including forecasting and achieving targets.
• Serve as Abbott’s primary contact for customers and drive account development.
• Manage renewals and negotiate long-term contracts with key accounts.
• Coordinate post-sales implementation and cross-functional teams.
• Provide customer training and support new test implementations.

Conoscenze

Account management

Forecasting

Relationship building

Solution selling

Communication skills

Strategic thinking

Formazione

Bachelor's degree or equivalent

Preferably Biomedical/Electrical/Mechanical/Biomedical fields

Descrizione del lavoro

## **JOB DESCRIPTION:****Primary Function****Abbott Ambassador**The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.**Key Responsibilities*** Full revenue accountability, including forecasting and achievement of target performance.* Act as a trusted partner and advisor, serving as Abbott’s primary point of contact for customers.* Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes.* Identify opportunities for new product and menu expansion and support sales activities.* Prepare and conduct regular business reviews with customers.* Manage routine renewals of core business accounts and negotiate long-term contracts.* Support the implementation of new tests.* Provide ongoing customer training and coaching as required.* Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.* Success in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.**Education and Required Skills*** Bachelor's degree or equivalent experience required. A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.* 1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.* Proven success in a similar role, supported by management references and customer testimonials.* Demonstrated ability to engage effectively with customers, including senior management and key stakeholders.* Strong product and industry knowledge.* Solid understanding of customer decision-making processes and stakeholder dynamics.* Strong solution-selling and relationship-building skills.* Excellent communication skills.* Ability to identify issues and lead problem-solving efforts.* Long-term strategic account management mindset.* Fluency in the local language and English is required; additional languages are considered an advantage.**Employment Classification:** Employee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).**Gross Annual Salary (RAL): min** €46,000 max €60,000.**Target Bonus:** 20%.**The base pay for this position is**N/AIn specific locations, the pay range may vary from the range posted.## **JOB FAMILY:**Sales Force## **DIVISION:**CRLB Core Lab## **LOCATION:**Italy > Rome : Via Giorgio Ribotta 9## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**Yes, 75 % of the Time## **MEDICAL SURVEILLANCE:**Not Applicable## **SIGNIFICANT WORK ACTIVITIES:**Not Applicable