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A luxury hotel collection in Dublin is seeking a Guest Experience Manager to lead the Front of House team in providing a personalized guest experience. The ideal candidate will have a passion for hospitality, excellent customer service skills, and proven experience in luxury environments. If you are driven and guest-focused, apply now!
The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublins social and cultural riches. From the moment guests ascend the hotels central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites showcasing the best of Irish design. Yet, it is the warmth of welcome that sets the seal on this haven of luxury.
The Westbury Hotel is seeking a Guest Experience Manager who will lead our Front of House team in delivering warm, thoughtful, and seamless service from arrival to departure.
In this role, you will oversee the guest journey, anticipate needs, resolve issues with confidence and professionalism, and ensure every guest enjoys a personalised and memorable stay. You will collaborate closely with all departments to maintain the highest service standards and elevate our reputation for excellence.
The ideal candidate has strong leadership skills, a passion for hospitality, proven experience in luxury environments, and the ability to remain composed in a fast paced setting. Exceptional communication, attention to detail, and a genuine commitment to guest satisfaction are essential.
If you are driven, guest focused, and ready to play a key role in shaping unforgettable experiences, we invite you to apply.
Mid-Senior level
Temporary
Management and Manufacturing
Administrative and Support Services
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.