Hybrid German Billing Support Specialist

LinkedIn; Dublin; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

A global professional networking company in Dublin is seeking a Billing Support Analyst. The role involves providing billing support to Enterprise customers and requires fluency in German along with 2+ years of B2B customer service experience. Strong communication skills and teamwork are essential. This position offers a hybrid work environment, balancing home and office work based on business needs.

Qualifications

• 2+ years of Customer Service or Billing experience in a B2B environment.
• Strong interpersonal skills, effective verbal and written communication.

Responsibilities

• Provide billing support to LinkedIn Enterprise customers.
• Process invoices and handle customer inquiries timely.
• Document all customer communication through system tools.
• Collaborate within the Billing Support team.

Skills

Fluency in German

Communication

Time Management

Stakeholder Management

Tools

Oracle

Salesforce

Microsoft Dynamics

MS Office

Job description

A global professional networking company in Dublin is seeking a Billing Support Analyst. The role involves providing billing support to Enterprise customers and requires fluency in German along with 2+ years of B2B customer service experience. Strong communication skills and teamwork are essential. This position offers a hybrid work environment, balancing home and office work based on business needs.