Mission-Critical Solutions Engineer — Ultra-Low Latency FX

Google Ireland Ltd; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading tech company in Dublin is seeking an experienced Professional Services Engineer. You will provide expertise in troubleshooting while supporting financial exchange operations on the Google Cloud Platform. The candidate must have a Bachelor's degree in a relevant field and experience with public cloud services. This role includes ensuring customer satisfaction and rapid incident response for mission-critical issues.

Qualifications

• Bachelor's degree or equivalent experience is required.
• 3 years of experience in customer advocacy or technical issue resolution.
• Experience with public cloud services is a plus.

Responsibilities

• Resolve critical technical issues for customers on Google Cloud.
• Develop understanding of product technology and customer needs.
• Act as a subject matter expert to advocate for customer success.

Skills

Troubleshooting

Network troubleshooting

Coding in Java, C, C++, Python, or Go

Understanding financial exchange operations

Crisis response management

Education

Bachelor's degree in Science, Technology, Engineering

Tools

Networking protocols

Google Cloud Platform

Job description

A leading tech company in Dublin is seeking an experienced Professional Services Engineer. You will provide expertise in troubleshooting while supporting financial exchange operations on the Google Cloud Platform. The candidate must have a Bachelor's degree in a relevant field and experience with public cloud services. This role includes ensuring customer satisfaction and rapid incident response for mission-critical issues.